Training Programs

Benchmark Training brings years of experience to the table with our training programs. Each program has been developed through an enormous knowledge base combined with hands-on experience and client feedback to guarantee that your employees learn pertinent, practical skills that will make them more effective and productive.

Programs run anywhere from half-day to five day sessions depending on your needs and your budgetary limitations. Competitive rates are determined on a "per day" rather than a "per person" basis to eliminate confusion for procurement. For the vast majority of programs, handout materials are also included in the price of the course. Benchmark is upfront about its costs so the client can be confident that hidden, or "extra" charges will not be part of the transaction.

To download a PDF version of our entire Course Catalog, please click here.

Leadership Skills

• Leadership Skills for Non-Supervisors
• Managing Employee Conduct and Performance
• Building and Managing Effective Teams
• The Entrepreneurial Leader: Advanced Leadership Skills for Today's Managers and Supervisors
• Delegation: Developing Others Through Shared Work
• Techniques for Managing the Generational Mix
• Managing Up, Down and Across to Get Results
• Servant Leadership

Personal and Professional Development

• Customer Elation: Serving Customers With Class
• Practical Time Management
• Turning the Tables on Conflict
• Stress Management for Effective, Satisfied Employees
• Creative Problem Solving
• Critical Thinking Skills
• Ethics and Decision Making
• Balance, Effectiveness and Professionalism
• Customer Service Makeover
• Planning for Life after Retirement
• Emotional Intelligence: Expanding Your Emotional Quotient (EQ)
• Supporting Change
• Dealing with Difficult People

Communication and Presentation Skills

• Making Meetings Work for Time-Crunched Executives
• Winning Presentation Skills... Put Power, Punch and Pizzazz into Your Presentations
• Effective Business Writing
• Get Along with Anyone, Anytime, Anywhere: Create Enduring Connections with Customers and Co-Workers
• Clear Communication Skills for Managers and Supervisors
• Facilitating Groups: The Active Facilitation Approach
• Persuasive Legal Writing and Reasoning
• Consultative Marketing: How to Build Rapport, Relationships, and Connect with Clients

Diversity and EEO

• Understanding, Recognizing and Valuing Diversity
• Communication Skills For A Culturally Diverse Workplace
• Becoming Aware of EEO Laws and Procedures
• Sexual Harassment Awareness and Prevention
• Race and Gender: Reducing Conflict in the Workplace

Business acumen

• GFP: The Basics of Government Property Management
• Understanding Benchmarking
• TEAM Simulation (Benchmark Select™)
• Accounting Comes Alive™: Financial Literacy and Business Acumen (Benchmark Select™)
• Best Negotiating Practices®: Creating and Capturing Value as You Negotiate (Benchmark Select™)
• Best Negotiating Practices® for Lawyers: Creating and Capturing Value as You Negotiate (Benchmark Select™)
• Business Acumen Part II: Financial Management Training

Coaching and Mentoring

• Successful Mentoring Skills
• Coaching for Performance