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Training Programs

Leadership Skills
The Entrepreneurial Leader: Advanced Leadership Skills for Today's Managers and Supervisors

The management cadre of the civil service is faced with demands that lie outside the traditional scope of supervision: increasing diversity in the workforce, changing values among different generations of employees; the loss of large numbers of senior, experienced staff; changing philosophy regarding mission and scope. Many agencies are embracing a model that has parallels in the private sector, and are redefining themselves into a business model. In this evolving environment, the ability to be forward-looking and innovative is critical. This highly interactive seminar will provide practical skills and ideas that apply to your workplace.

What You Will Learn:

Advanced leadership skills that are relevant to the challenges of your work

Different perspectives on combining leadership and management

Communication techniques that will facilitate clarity and energize your employees

The importance of creating alignment and effective techniques to accomplish this

How to use feedback and disclosure as techniques to increase trust

How to use iteration as a process of continual improvement

How You Will Benefit:

By assessing your leadership style in order to build on your strengths

By learning how to manage differences to produce creativity and high levels of alignment

By mastering the art of balancing product, process, and people

By encouraging communication that builds productivity

By creating strong team relationships that move all employees to higher levels of contribution

By encouraging collaboration, open communication, and learning as gateways to a successful planning and implementation

Who Should Attend:
Professionals at the management/supervisory level who welcome the chance to explore ways of bringing a successful business perspective to their role as supervisors are eligible for this program. Managers and supervisors of employees who have completed Benchmark Training's Leadership Skills for Non-Supervisors are encouraged to attend.

Program Length: One or Two Days

Complementary or Add-On Programs:
1) Leadership Skills for Non-Supervisors
2) Managing Employee Conduct and Performance
3) Turning the Tables on Conflict